Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSS408011 Mapping and Delivery Guide
Develop knowledge systems and learning processes for an organisation

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSS408011 - Develop knowledge systems and learning processes for an organisation
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Identify processes generating new knowledge
  • Identify existing systems and/or processes for organisational learning and knowledge management
  • Facilitate respectful discussion of current performance and problems with stakeholders across levels and areas of organisation to determine knowledge
  • Determine knowledge generation from routine operations, communications, projects and problem solving
  • Consult with operational employees, managers and technical specialists to identify other sources of organisational knowledge
  • Review qualitative and quantitative data and information to determine knowledge
  • Validate findings with key stakeholders
       
Element: Develop knowledge capture and retrieval systems
  • Liaise with leadership team to confirm approvals, resources and decision making delegations
  • Oversee development of systems for identifying and recording knowledge
  • Facilitate extraction of knowledge from records
  • Develop processes for analysis, verification and operationalisation of knowledge to support organisation’s competitive systems and practices approach
  • Source or develop knowledge storage and retrieval systems to enable ongoing access to and updating of knowledge
  • Oversee development of procedures and mechanisms to institutionalise knowledge capture
       
Element: Facilitate application of organisational knowledge
  • Facilitate allocation of resources and organisational support for learning
  • Facilitate development of information and communication methods to promote engagement with knowledge system
  • Provide information and assistance to stakeholders to enable them to access knowledge and apply learning
  • Communicate across levels and areas of organisation using appropriate language, style and methods
  • Consult with operational, technical and management personnel to identify barriers to accessing and/or applying learning and develop solutions
       
Element: Evaluate and improve learning processes
  • Review use of knowledge system to identify areas where knowledge system is not being fully utilised
  • Evaluate benefits obtained from knowledge system and identify areas where greater benefits could be obtained from knowledge system
  • Consult with operational employees, managers and technical specialists to determine improvements to systems
  • Determine skills and/or other development needed to improve effectiveness of knowledge systems and/or application of learning
  • Liaise with stakeholders to identify improvements to methods for institutionalising knowledge and learning
  • Oversee implementation of improvements
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify existing systems and/or processes for organisational learning and knowledge management 
Facilitate respectful discussion of current performance and problems with stakeholders across levels and areas of organisation to determine knowledge 
Determine knowledge generation from routine operations, communications, projects and problem solving 
Consult with operational employees, managers and technical specialists to identify other sources of organisational knowledge 
Review qualitative and quantitative data and information to determine knowledge 
Validate findings with key stakeholders 
Liaise with leadership team to confirm approvals, resources and decision making delegations 
Oversee development of systems for identifying and recording knowledge 
Facilitate extraction of knowledge from records 
Develop processes for analysis, verification and operationalisation of knowledge to support organisation’s competitive systems and practices approach 
Source or develop knowledge storage and retrieval systems to enable ongoing access to and updating of knowledge 
Oversee development of procedures and mechanisms to institutionalise knowledge capture 
Facilitate allocation of resources and organisational support for learning 
Facilitate development of information and communication methods to promote engagement with knowledge system 
Provide information and assistance to stakeholders to enable them to access knowledge and apply learning 
Communicate across levels and areas of organisation using appropriate language, style and methods 
Consult with operational, technical and management personnel to identify barriers to accessing and/or applying learning and develop solutions 
Review use of knowledge system to identify areas where knowledge system is not being fully utilised 
Evaluate benefits obtained from knowledge system and identify areas where greater benefits could be obtained from knowledge system 
Consult with operational employees, managers and technical specialists to determine improvements to systems 
Determine skills and/or other development needed to improve effectiveness of knowledge systems and/or application of learning 
Liaise with stakeholders to identify improvements to methods for institutionalising knowledge and learning 
Oversee implementation of improvements 

Forms

Assessment Cover Sheet

MSS408011 - Develop knowledge systems and learning processes for an organisation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSS408011 - Develop knowledge systems and learning processes for an organisation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: